To log in to LottoStar, open lottostar.co.za, tap Login and enter two things: the e-mail address or the South African mobile number on your account, and your password. That is the whole form, plus an automatic anti-bot check. If you forgot the password, the “Forgot password?” link under the password box sends a reset link to your registered e-mail. Everything below covers the cases where the LottoStar login does not go through.
We describe the official form as we found it in November 2026. This website is an independent guide; we have no login box and never ask for your password.
What the LottoStar login form asks for
The form has one identifier field labelled “Email or Mobile Number”. You can use either:
- E-mail: the exact address you registered with. If you changed it later, use the new one.
- Cell number: the form keeps a dialing-code selector set to +27 by default, so enter the rest of your number. If your first attempt fails, try it without the leading 0.
The second field is your password. Searches like “lottostar login my account login password”, “lotto stars login” and “lottostar co za login” all end at this same form. There is no separate login for players in a particular province or for mobile users.
Six reasons a LottoStar login fails
| Symptom | Likely cause | What to do |
|---|---|---|
| “Invalid details” | Typo in e-mail, or number entered with a different format | Retype; try the other identifier |
| Correct password still rejected | Password changed on another device | Use “Forgot password?” |
| Account says suspended or deactivated | FICA documents late, or a fraud check | Contact support (clause 19) |
| Cannot log in at all for a set period | You set a cooling-off period or self-exclusion | Wait it out; neither can be shortened |
| Balance gone after a long break | No deposit, bet or withdrawal for 180 days | Dormant-account rule, clause 18.1 |
| Form never submits | Security check did not load | Refresh, switch off a VPN or ad-blocker, try another browser |
Cooling-off and self-exclusion are the ones people forget. LottoStar’s FAQ is clear that during both you “won’t be able to log in”. That is the point of the tool, and support will not lift it early.
Forgot your LottoStar password?
The official FAQ describes the reset in one line: click “Forgot your password?” on the login screen, enter your registered e-mail address, open the e-mail and follow the link to set a new password.
Two practical notes:
- The reset goes to e-mail, not SMS. If you no longer have access to that inbox, call or chat with support to change the address first.
- Check spam and promotions folders before requesting a second link.
To change a password you still know, log in, click your initials at the top right and update it from your profile. The FAQ says the same menu holds “My Account” > “Edit profile”, where you change your e-mail and then verify it.
Logging in on a phone
LottoStar describes its site as responsive: the layout adapts to the device. In practice a phone gets the same lottostar.co.za login with the account icon top right. Searches for “lottostar app login” or “install lottostar login” assume an app we could not find. Our app page explains how to put a home-screen shortcut on Android or iPhone instead of installing an APK from an unknown source.
After you log in: deposits and rewards
Once you are in, the Deposit tab sits at the top right on desktop and inside the burger menu on mobile. The minimum is R10. Rewards, including Star Rewards and any bonus you accepted, are under the Rewards tab of your profile.
New here? You need an account before any of this works; registration takes a few minutes, verification a little longer.
Keep the account yours
LottoStar’s security policy (clause 20) puts the whole risk of a shared password on the player: every action on the account is treated as authorised by you. So:
- Never type your password on a page that is not lottostar.co.za. Lookalike login pages are a common phishing trick.
- LottoStar’s own security reminder says not to share passwords or withdrawal PINs with anyone, staff included.
- If you suspect someone else has logged in, report it immediately on 086 026 7777. Bets placed before you report it stay your responsibility.